Old Dominion Freight Line, Inc. Supervisor of Overages, Shortages, & Damages in Conley, Georgia

Job Description

Old Dominion Freight Line is currently recruiting for an OS & D Supervisor. The Supervisor of Overages, Shortages, & Damages also known as OS&D, is responsible for minimizing claims and exceptions for the service center assigned. Monitor reports and perform tasks regarding overages, shortages and damages of freight. Follow up with sales and operations on any issues for new and existing accounts. Will be working in Excel, Word, and Outlook. Using technology to take pictures, upload, and email. Detail orientated with great follow through is essential in this position.

Job Summary

The Supervisor of Overages, Shortages, & Damages also known as OS&D, is responsible for minimizing claims and exceptions for the service center assigned. Monitor reports and perform tasks regarding overages, shortages and damages of freight. Follow up with sales and operations on any issues for new and existing accounts. Will be working in Excel, Word, and Outlook. Using technology to take pictures, upload, and email. Detail orientated with great follow through is essential in this position.

Responsibilities

  • Minimize claims and exceptions on freight

  • Supervise OS&D Clerks and assist where needed in those duties

  • Coordinate with company drivers on exceptions at time of delivery. Enter information of that correspondence in the system.

  • Process overages, damages, refused shipments in a timely manner.

  • Process pictures of bad loads taken daily and forward for correction to original terminals

  • Audit delivery receipts and bill of ladings for local drivers to ensure proper procedures are followed

  • Process shortage reports and start investigations based off of those reports

  • Monitor claims watch and new customer accounts for any claim issues.

  • Review open claims for assigned terminal and check for reoccurring issues.

Qualifications

  • High School Graduate or equivalent, some college preferred

  • 2 Years OS&D Experience

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Requisition ID 2018-7588

Location ATL - ATLANTA - GA

Category Management

City Conley

Position Type Regular Full-Time

State GA